Privacy Policy
1π’ Who We Are
Ahsan Enterprise is a professional digital agency based in Karachi, Pakistan, offering web development, SEO optimization, digital marketing, logo & graphic design, and web hosting services to clients in Pakistan and internationally.
- Business Name: Ahsan Enterprise
- Address: Noman Avenue, Block 20, Gulistan-e-Johar, Karachi, 75290, Pakistan
- Phone / WhatsApp: +92 318 2599226
- Email: help@ahsanenterprise.com
- Website: https://ahsanenterprise.com
- Data Controller: Syed Ahsan Ali (CEO & Founder)
When this policy refers to "we," "us," or "our," it means Ahsan Enterprise. When it refers to "you" or "your," it means any person who visits our website, contacts us, or uses our services β whether from Pakistan, the USA, UK, UAE, Canada, Australia, or anywhere else in the world.
2π What Data We Collect
We only collect information that is necessary to provide our services and communicate with you effectively. We never collect data we don't need.
| Type of Data | What It Includes | How We Collect It |
|---|---|---|
| Identity Data | Full name, company name | Contact form, WhatsApp, email |
| Contact Data | Email address, phone number, WhatsApp number | Contact form, direct messages |
| Location Data | Country, city (not precise GPS) | Form selection, IP address |
| Project Data | Service required, budget, project details | Contact form, consultations |
| Communication Data | Messages, emails, WhatsApp conversations | Direct communication with us |
| Technical Data | IP address, browser type, device, pages visited | Automatically via website analytics |
| Payment Data | Transaction reference (not card details β we don't store these) | Payment confirmations |
3βοΈ How We Use Your Data
Your data is used only for legitimate business purposes. Here is exactly what we do with it:
- Respond to your enquiries and contact form submissions
- Provide consultations, quotes, and project proposals
- Deliver the services you have hired us for
- Send project updates, invoices, and delivery files
- Improve our website experience and service quality
- Comply with legal obligations where required
- Prevent fraud and ensure the security of our services
- Send occasional service-related communications (not spam)
4βοΈ Legal Basis for Processing
For clients in the European Union (EU/EEA), United Kingdom, and other jurisdictions with data protection laws, we process your personal data on the following legal grounds:
- Contractual Necessity: Processing is required to deliver the services you have requested and agreed to pay for.
- Legitimate Interests: To respond to enquiries, prevent fraud, improve our services, and communicate about your project.
- Consent: Where you have explicitly consented, such as subscribing to updates or agreeing to be featured as a case study.
- Legal Obligation: Where we are required to process data to comply with applicable law.
You may withdraw consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
5π Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We may share limited data with trusted third-party service providers who help us operate our business β and only to the extent necessary.
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Web3Forms | Contact form submissions delivered to our email | Name, email, phone, message |
| Google Analytics | Website traffic analysis (anonymized) | Anonymized usage data |
| WhatsApp (Meta) | Direct client communication | Messages you send us |
| WordPress / Hosting | Website operation and data storage | Website usage data |
| PayPal / Wise / JazzCash | Payment processing | Transaction details only |
All third-party providers are carefully selected and are required to maintain appropriate security standards. We do not allow them to use your data for their own marketing purposes.
6πͺ Cookies & Tracking
Our website uses cookies β small text files stored on your device β to improve your experience and understand how visitors use our site.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential Cookies | Required for the website to function properly | No β required for basic functionality |
| Analytics Cookies | Track page visits, traffic sources (Google Analytics) | Yes β via browser settings |
| Preference Cookies | Remember your language and settings | Yes β via browser settings |
| Marketing Cookies | We currently do NOT use marketing/tracking cookies | N/A |
You can control cookies through your browser settings at any time. Disabling cookies may affect some features of our website. For more information, visit allaboutcookies.org.
7ποΈ How Long We Keep Your Data
We keep your personal data only for as long as necessary for the purposes it was collected.
- Enquiry / Contact Data: 12 months from last contact if no project is started
- Project & Client Data: 5 years from project completion (for legal and tax purposes)
- Invoice & Payment Records: 7 years (legal requirement in most jurisdictions)
- Website Analytics: 26 months (Google Analytics default, anonymized)
- Email Communications: Duration of client relationship + 3 years
After retention periods expire, your data is securely deleted or anonymized. You may request earlier deletion β see Your Rights below.
8π How We Protect Your Data
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
- SSL/TLS encryption on our website (HTTPS)
- Secure, password-protected email accounts
- Limited access β only authorized team members handle client data
- Regular security updates on our website and hosting environment
- Encrypted communication channels for sensitive project files
- No storage of payment card details β processed only through secure payment gateways
9β Your Privacy Rights
Depending on where you are located, you have various rights regarding your personal data. We honor these rights for all clients worldwide β not just those in specific countries.
10π International Data Transfers
As a globally operating agency based in Pakistan, your data may be transferred to and processed in Pakistan and other countries where our service providers operate (such as Google, Meta/WhatsApp, and others).
We take appropriate safeguards to ensure your data receives adequate protection regardless of where it is processed, including:
- GDPR (General Data Protection Regulation) β EU & EEA clients
- UK GDPR β United Kingdom clients
- CCPA / CPRA (California Consumer Privacy Act) β California, USA clients
- PIPEDA β Canadian clients
- Privacy Act 1988 β Australian clients
- PDPL (Personal Data Protection Law) β Saudi Arabia & UAE clients
- PECA & PTA Guidelines β Pakistan clients
We honor the spirit of all major international privacy regulations for all clients, regardless of their location. If you have specific legal requirements based on your jurisdiction, please let us know.
11π§ Children's Privacy
Our services are intended for businesses and individuals aged 18 years and older. We do not knowingly collect, solicit, or process personal data from children under the age of 18.
12π Third-Party Websites & Links
Our website may contain links to third-party websites, social media platforms, and client project sites. These include Facebook, Instagram, Google, and our clients' websites that we have built.
13π Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or best practices. When we make significant changes, we will:
- Update the "Effective Date" at the top of this page
- Post a notice on our website homepage if changes are significant
- Notify active clients via email or WhatsApp for material changes that affect their data
We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy. The latest version is always available at ahsanenterprise.com/privacy-policy/.
14π¬ Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. We take all privacy matters seriously and will respond within 30 days.
π +92 318 2599226 (WhatsApp available)
π Noman Avenue, Block 20, Gulistan-e-Johar, Karachi, Pakistan
If you are located in the EU/EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. If you are in the UK, you may contact the Information Commissioner's Office (ICO). If you are in California, you may contact the California Attorney General's Office.